RETURN POLICY

silverdenllc.com wants customers to have a positive shopping experience when purchasing women’s clothing. This Refund and Return Policy explains our return and refund procedures.

1. Return Period

Customers may request a return within 30 days from the date the order is delivered.

2. Return Requirements

To qualify for a return, customers must meet the following requirements:

Return requests must be submitted within 30 days of delivery.

Clothing must be unworn and in original condition.

Clothing should include original tags and packaging when applicable.

Products must not have damage caused by misuse, improper handling, washing, drying, alterations, modification, stains, or excessive wear.

Customers must contact customer support and receive return approval before sending products back.

3. Return Address

Approved returns must be shipped to:

15608 N 71st St Apt 112

Scottsdale, AZ 85254

Customers must receive return instructions before shipping any items back.

4. Return Shipping Costs

Customers are responsible for return shipping costs in the following situations:

The customer changes their mind.

The customer no longer wants the clothing.

The customer ordered the wrong size.

The customer selected an incorrect item.

The clothing does not meet the customer’s personal style, fit, color, or preference.

Return shipping costs may be covered in the following situations:

The wrong product was received.

The product arrived damaged.

The product has a confirmed manufacturing defect.

5. Refund Processing Time

After the returned clothing is received and inspected, approved refunds will be processed within approximately 3 business days.

Refunds will be issued to the original payment method used for the purchase.

6. Non-Eligible Returns

Returns may be refused if products are returned after the 30-day return period, have been worn or washed, have been altered, are stained or damaged due to customer actions, or are returned without prior approval.

7. Return and Refund Assistance

For return and refund assistance, please contact customer support through silverdenllc.com.